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1) You cannot cancel an order once a Dispatch Confirmation is issued. If you wish to seek further information or assistance, please Contact Us.
2) You shall examine the Products immediately upon collection / delivery for any deficiencies and/or damages. Claims (if any) must be lodged to our customer service at Contact Us at the time of collection/delivery; otherwise we shall have the discretion to refuse your claim.
3) For home delivery, you may hand any faulty or damaged Products, or incorrect items back to the driver at the time of delivery, we will process the refund within 30 days. If you discover any defect or damage inside the packaging after delivery, the Product may be returned to the Look At Me store upon approval of the return request.
4) 4. Exchange or refund of the Product may be arranged for the following reasons: a. If the Product is obviously expired / damaged upon collection at the store / at time of delivery; b. If the Product is expired / damaged inside packaging after collection/ delivery; and you contact customer service within 7 days. c. If the Product ordered is different from the item collected at the store/ delivered.
5) Products returned for a refund shall be refunded at the price which you had paid at the point of ordering. The manner of refund will depend on the mode of payment originally made by the Customer:
6) 6. For debit/credit card payments, refund will be done via payment reversal and may take 1 to 2 billing cycles, depending on your bank’s processing time. In case of delay, you may contact your card-issuing bank to get the details of the reversal. a. For GCash and GrabPay payments, refund may take 5-7 banking days b. For DragonPay payments, refund requests are to be made through this link c. For Look e-Gift Cards, refund will be through provision of new gift card code and may take 3-5 working days. [please indicate process] d. No cash refund is made through the Look At Me store cashier.
SHOPEE
Shopee x Mas Mura
Get up to 50% off on selected brand deals
Promo Validity:
2023-03-01 to 2023-04-01
60% OFF PVP No Min. Spend Required but only until stocks last
*terms and conditions may apply
50% OFF ALTHEA ANGEL'S PINK BAG but only while stock lasts.
*terms and conditions may apply
AUTOMATIC FREE SHIPPING with a Min. spend of P2900. Offer can be applied automatically multiple times per customer.
*terms and conditions may apply
10% OFF, minimum spend of P500, capped at P50; applicable for fashion Category
*terms and conditions may apply
10% OFF, minimum spend of P500 capped at P50; applicable for beauty category
*terms and conditions may apply
Zalora Bday Fashion Bash. 10% Off Selected Styles.
*terms and conditions may apply
Zalora Bday Fashion Bash. 10% Off Sitewide.
*terms and conditions may apply
Zalora Bday Fashion Bash. 25% Off on Beauty, Luxury and Home and Lifestyle.
*terms and conditions may apply
Zalora Bday Fashion Bash. 30% Off Sitewide.
*terms and conditions may apply
Zalora Bday Fashion Bash. 30% off Selected Styles.
*terms and conditions may apply
Zalora Bday Fashion Bash. 35% off Shoes.
*terms and conditions may apply
Zalora Bday Fashion Bash. 35% off Sports Wear.
*terms and conditions may apply
Zalora Bday Fashion Bash. 35% off Selected Styles.
*terms and conditions may apply
Zalora Bday Fashion Bash. 40% off Sports Wear.
*terms and conditions may apply
Zalora Bday Fashion Bash. 40% off Selected Styles.
*terms and conditions may apply
Zalora Bday Fashion Bash. 50% off Selected Styles.
*terms and conditions may apply
MetroMart x Free Delivery
*terms and conditions may apply
Free Del for a min spend P899. 6x use for all users. 1st 100 transactions only. Applicable ONLY in Bos Coffee, De Longhi, Tea and Coffee Depot, B Coffee Co, Candid Coffee, Cofficionado, Industry Coffee Roasters
*terms and conditions may apply
Free Del with a min spend of P999. 6X use for all users. 1st 100 transactions only. Applicable in PETS Category only.
*terms and conditions may apply
P100 off with a min spend of P899. 6X use for all users. 1st 100 transactions only. Applicable in Healthy and Pharmacy Store categories only.
*terms and conditions may apply
Free del with a min spend of P1500. 6X use for ALL USERS. 1st 100 transactions only. Applicable in Alcohol Store Categories.
*terms and conditions may apply
P100 off with a min spend of P799. Can be used 6X valid for ALL USERS. Valid for the 1st 100 transactions only. Applicable in Intl stores category and selected stores: Kumori, Taters, Eric Kayser, Candy Corner, Boulangerii22, Sugar House, Annas Home Bake
*terms and conditions may apply