1) You cannot cancel an order once a Dispatch Confirmation is issued. If you wish to seek further information or assistance, please Contact Us.
2) You shall examine the Products immediately upon collection / delivery for any deficiencies and/or damages. Claims (if any) must be lodged to our customer service at Contact Us at the time of collection/delivery; otherwise we shall have the discretion to refuse your claim.
3) For home delivery, you may hand any faulty or damaged Products, or incorrect items back to the driver at the time of delivery, we will process the refund within 30 days. If you discover any defect or damage inside the packaging after delivery, the Product may be returned to the Look At Me store upon approval of the return request.
4) 4. Exchange or refund of the Product may be arranged for the following reasons: a. If the Product is obviously expired / damaged upon collection at the store / at time of delivery; b. If the Product is expired / damaged inside packaging after collection/ delivery; and you contact customer service within 7 days. c. If the Product ordered is different from the item collected at the store/ delivered.
5) Products returned for a refund shall be refunded at the price which you had paid at the point of ordering. The manner of refund will depend on the mode of payment originally made by the Customer:
6) 6. For debit/credit card payments, refund will be done via payment reversal and may take 1 to 2 billing cycles, depending on your bank’s processing time. In case of delay, you may contact your card-issuing bank to get the details of the reversal. a. For GCash and GrabPay payments, refund may take 5-7 banking days b. For DragonPay payments, refund requests are to be made through this link c. For Look e-Gift Cards, refund will be through provision of new gift card code and may take 3-5 working days. [please indicate process] d. No cash refund is made through the Look At Me store cashier.
AIR-ASIA
AirAsia x Vaccinated Promo
Get up to 10% off when you're vaccinated. Plus, get up to 1% cashback.
Promo Validity:
2022-06-24 to 2022-09-01
QATAR-AIRWAYS
Qatar Airways x FIFA World Cup
Book your flight, accommodations, and match tickets together for extra discount. Get up to 1% cashback!
Promo Validity:
2022-05-18 to 2022-12-01
MARRIOTT
Marriott x Bonus Deals
Get up to 20% off on resorts bookings. Plus, get up to 2.3% cashback!
Promo Validity:
2022-05-18 to 2022-09-01
ING
ING x Cashback
Get up to P400 cashback when you successfully open an account
Promo Validity:
2022-05-17 to 2022-10-01
ING
ING x Opening Promo
Get up to 4.0% interest per. annum when you open an account
Promo Validity:
2022-05-05 to 2022-09-01
FLOWERSTORE
Flowerstore PH x Gifted e-Gift Certificate
Get your Flowerstore PH e-GC from Gifted here!
Promo Validity:
2021-11-15 to 2022-11-16
Get 10% OFF, minimum spend of P100, max discount of 400
*terms and conditions may apply
Zalora x Lacoste
*terms and conditions may apply
MetroMart x Free Delivery
*terms and conditions may apply
Althea x Nacific
*terms and conditions may apply
Foodpanda x Free Delivery
*terms and conditions may apply
Zalora x FindShare Exclusive
*terms and conditions may apply
Vitable x Introductory Promo
*terms and conditions may apply
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